Refund policy

Preorders may be canceled anytime before shipment for a full refund.

Our 30-day guarantee
If RETAIN isn't right for you, email us within 30 days of delivery and we'll refund you — opened or not. You don't need to send it back. We can't restock or resell an opened supplement, so returning it would only cost you a trip to the post office.

To start, contact us at info@glymnutrition.com with your order number.

Unopened items
Unopened items in original packaging can be returned within 30 days of delivery. Contact us at info@glymnutrition.com and we'll send a return shipping label along with instructions on where to send it. Items sent back without first requesting a return can't be accepted.

Damages and issues
Please inspect your order when it arrives and contact us right away if anything is defective, damaged, or incorrect so we can make it right.

Exceptions
Gift cards and items specifically marked non-returnable can't be returned.

Exchanges
The fastest way to get what you need is to request a refund and place a new order. If you'd like us to handle an exchange for you, let us know the exact item you want and we'll confirm any difference in price before processing.

Refunds
We'll let you know once your refund is approved. Approved refunds are issued to your original payment method within 10 business days. It can take additional time for your bank or credit card company to post it.

If more than 10 business days have passed since we approved your refund and you haven't seen it, contact us at info@glymnutrition.com.

Subscriptions
You can cancel or change a subscription anytime before your next shipment from the link in your order confirmation email. See our Cancellations policy for details.